Privacy Policy

1. About this policy

This Privacy Policy explains how Amaryllis Software LLC, doing business as Technical Fieldcraft (“Technical Fieldcraft,” “we,” “us,” or “our”), handles personal information in connection with the AI Opportunity Assessment service (the “Service”).

The Service is intended for business use. This policy applies to information handled through the Service and related support communications. It does not apply to third-party services that operate under their own privacy policies.

2. Information we collect

Depending on how you use the Service, we may collect:

• Account and contact information, such as your name, business email address, and account credentials.
• Organization and business information, such as organization name, industry, general company characteristics, and business context.
• Content you provide, including assessment responses, notes, plans, and other information submitted by you or other authorized users in your organization.
• Service and technical information, such as device and browser information, network identifiers, access times, requested pages, and diagnostic or security events.
• Communications, such as messages and information you provide when requesting support or exercising a privacy right.

We do not intentionally request sensitive personal data such as government identification numbers, financial account details, health information, biometric identifiers, or precise geolocation. Please do not submit highly sensitive personal information through the Service. If you include information about another person, you are responsible for having authority to provide it.

3. How we use information

We use information as reasonably necessary to:

• Provide, maintain, and support the Service;
• Authenticate users and administer accounts and organizations;
• Save, organize, and present information submitted by authorized users;
• Protect the security, integrity, and availability of the Service;
• Diagnose problems and improve reliability and usability;
• Respond to questions, support requests, and privacy requests; and
• Comply with law and protect our users, company, and legal rights.

We do not use personal information for targeted advertising or for profiling that produces legal or similarly significant decisions about individuals.

4. How we disclose information

We may disclose information in these limited circumstances:

• Service providers. Vendors may process information on our behalf to provide hosting, authentication, security, communications, and technical support. They are permitted to use it only as needed to provide services to us and subject to appropriate obligations.
• Your organization. Information may be available to other users authorized to access your organization’s account.
• Legal and safety purposes. We may disclose information when reasonably necessary to comply with law, legal process, or valid government requests, or to protect rights, safety, security, and prevent fraud or abuse.
• Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law.

We do not sell personal information, share it for cross-context behavioral or targeted advertising, or exchange it with data brokers.

5. Data retention

We retain information for as long as reasonably necessary to provide the Service, maintain business and legal records, resolve disputes, enforce agreements, and protect the Service. Retention periods depend on the type of information, the purposes for which it is used, account status, contractual commitments, and applicable law. We may retain limited records after an account closes where necessary for legal, security, fraud-prevention, backup, or audit purposes.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for protecting your credentials and promptly notifying us if you believe your account has been compromised.

7. Your privacy choices and rights

You can control optional browser storage (such as theme and workspace preferences) through the cookie banner when you first visit the Service or anytime under Account → Settings → Privacy & Data. See our Cookie & Storage Policy for category details.

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information associated with you. You may also have rights to opt out of certain sales, targeted advertising, or significant-decision profiling. We do not currently engage in those activities.

To make a request, email support@technicalfieldcraft.com. Please describe your request and provide enough information for us to identify the relevant account. We may take reasonable steps to verify your identity and authority. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

We will respond within the period required by applicable law, generally within 45 days where the Texas Data Privacy and Security Act applies. If we deny a request, you may appeal by replying to our decision or emailing the address above with “Privacy Appeal” in the subject line. We will not discriminate against you for exercising an applicable privacy right.

8. Children

The Service is intended for business users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

9. Processing in the United States

Technical Fieldcraft is based in Texas, and information handled through the Service may be processed and stored in the United States. If you use the Service from another country, its data-protection laws may differ from those where you live.

10. Changes to this policy

We may update this policy to reflect changes to the Service, our practices, or applicable law. We will post the revised policy and update the effective date. If a change is material, we will provide additional notice when required by law.

11. Contact us

For privacy questions, requests, or appeals, contact: